How it works
From your operating rules to verified completion.
Nine steps. The first three happen once, at the start. The rest repeat for every task, for every vehicle, forever.
- 01
Discovery
We collect the facts: fleet size, vehicle types, locations, current service volume, existing suppliers, required services and frequency, vehicle availability, how keys are accessed, quality expectations, reporting and insurance requirements, and any integration needs.
- 02
Operational audit
We study how the work actually happens today. Who creates tasks? How are vehicles identified and keys accessed? Which tasks could be combined? What causes delays? What is the real current cost per vehicle, and when are vehicles least utilised?
- 03
Service playbook
We write a customer-specific operating manual: included and excluded services, a checklist per task, the cleaning standard, the operating area, maximum relocation distance, approved partners, vehicle-access method, photo requirements, damage-classification rules, the incident process, escalation contacts, deadlines, the rework policy, pricing and SLA targets.
- 04
Pilot
One city, one location, 10–30 vehicles, one or two services, two to four weeks. Daily operational review, weekly KPI report. Small enough to be safe, real enough to be conclusive.
- 05
Rule configuration
Tasks can be created through a customer portal, CSV upload, email-to-task, an API connection, a telematics trigger, a recurring schedule, or manual dispatcher entry. Typical rules: clean every vehicle every seven days; inspect after each rental; charge EVs below 30%; escalate any new damage immediately; service only between 20:00 and 06:00.
- 06
Task generation & assignment
The system creates the task, checks vehicle availability, confirms access permissions, estimates the time required, groups nearby tasks together, assigns an authorised operator, sends step-by-step instructions, tracks acceptance and arrival, and alerts a dispatcher the moment something slips.
- 07
Field execution
The operator confirms arrival, locates the vehicle, verifies its registration, completes an initial condition check, uploads the required photographs, performs the service, completes the checklist, reports any exception, uploads completion evidence, secures the vehicle and key, and closes the task.
- 08
Quality control
Three layers. Automated checks catch missing photos, GPS mismatches, bad timestamps, duplicate or blurred images, incomplete checklists, inconsistent mileage and anomalous task durations. Human reviewers sample tasks at random and review every high-risk job, every new operator and every damage report. Then your own feedback closes the loop.
- 09
Reporting & invoicing
You receive completed and failed task counts, service types, vehicle registrations, completion times, quality results, rework rate, damage findings, operator notes, photo evidence, cost per task and cost per vehicle — and one consolidated monthly invoice.
We use automated checks to support quality assurance, not to replace it. Final accountability for a task stays with us — not with an algorithm.
Start with one location and 10–30 vehicles.
A pilot is the fastest way to find out whether this works for your fleet. One city, a fixed number of vehicles, two to four weeks, agreed unit prices, no integration required, and a performance review every week.
No integration. No long-term commitment. Clear expansion criteria.